Privacy Policy

This privacy policy explains how information may be collected, used, stored, and protected when you visit this website. It applies to visitors and users across the United States, the European Union, the United Kingdom, and other regions. The policy describes the types of data we may process, the purposes for processing, your rights, and how to contact us with privacy-related requests.

Information We May Collect

We may collect the following categories of information:

• Personal information you voluntarily provide, such as name, email address, mailing address, phone number, account credentials, and identity verification details when required for certain features or redemptions.
• Financial and payment information provided to complete purchases or redemptions, or to verify transactions; payment details are handled by third-party payment processors.
• Technical information, including IP address, device type, operating system, browser type, and mobile device identifiers.
• Usage data, such as pages visited, session duration, feature interactions, error reports, and gameplay logs.
• Cookies and similar tracking technologies used to remember preferences, manage sessions, and evaluate site performance.

Information collected may include data provided directly by you, data collected automatically when you use the site, and data obtained from third parties where permitted.

How Information May Be Used

We use personal and technical information to:

• Operate and maintain the website, including account administration, authentication, and payment processing.
• Provide, troubleshoot, and improve site features and functionality, and to personalize your experience.
• Analyze website traffic, performance, and usage patterns to inform product and design decisions.
• Communicate with you in response to inquiries, account notices, updates, and customer service requests.
• Verify eligibility, prevent fraud or abuse, enforce account rules, and protect the security of the site and its users.
• Comply with legal obligations, resolve disputes, and enforce agreements.

Processing may be based on contractual necessity, consent where obtained, legitimate interests, or other lawful bases as applicable under local law.

Cookies and Tracking Technologies

The site uses cookies and similar technologies, such as web beacons and local storage, to support basic functionality and to analyze usage.

These technologies may be used to:

• Remember language, display, and other preferences.
• Maintain login and session state.
• Measure and analyze how the site is used and how content performs.
• Improve load times, stability, and feature delivery.

You may set your browser or device to block or delete cookies. Blocking certain cookies may affect the availability or functionality of some site features.

Third-Party Services

The site may integrate with third-party services, including analytics providers, advertising partners, payment processors, and affiliate programs. These third parties may collect and process information in connection with the services they provide.

Third-party providers act under their own privacy policies and terms. We recommend reviewing those policies before interacting with third-party services.

Data Sharing and Disclosure

We do not sell personal information to third parties.

We may share personal information in the following circumstances:

• With service providers and contractors who perform services on our behalf, such as hosting, payment processing, analytics, and customer support.
• When required by law, legal process, or governmental request, or to respond to lawful requests by public authorities.
• To protect the rights, property, safety, or security of the site, users, or the public, including in the investigation of suspected fraud or other illegal activity.
• In connection with a corporate transaction, such as a merger, acquisition, asset sale, or bankruptcy, subject to applicable notice and contractual protections.

Shared information is limited to what is necessary for the third party to perform its function and is subject to confidentiality and security obligations.

Data Security

We take reasonable technical and organizational measures to protect personal information from unauthorized access, alteration, disclosure, and destruction. Security measures may include encryption, access controls, monitoring, and regular testing of systems.

No transmission over the internet or method of electronic storage is completely secure. While we strive to protect personal data, we cannot guarantee absolute security.

Data Retention

Personal information is retained only as long as necessary to fulfill the purposes for which it was collected, including to comply with legal obligations, resolve disputes, enforce agreements, and for legitimate business purposes. Retention periods vary by data type and the purpose of processing.

Where applicable, we delete or de-identify information when it is no longer needed.

User Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information where permitted by law.
• Request restriction of processing or object to processing based on legitimate interests.
• Request portability of personal information in a structured, commonly used, and machine-readable format.
• Withdraw consent to the extent processing is based on consent.

To exercise these rights, submit a request through the site’s support channels or follow the instructions available in your account. We may require verification of identity before honoring a request and will respond within applicable timeframes. Some rights may be limited by legal or contractual requirements.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in practices or applicable law. Material changes will be noted by a revised effective date. Continued use of the site after changes are posted constitutes acceptance of the updated policy, where permitted by law.

For details about site use and obligations, please also review our Terms of Use at /terms-of-use.

Contact Information

If you have questions, concerns, or requests regarding this privacy policy, please contact the site through the available support channels or see our Responsible Play information at /responsible-play for additional help and resources.

Last Updated: October 8, 2026